Contact Us

PayID Pokies AU welcomes correspondence from readers, editorial contacts, and prospective business partners. The channels below cover the main enquiry types we receive. We aim to respond to all enquiries within two business days.

General enquiries

For editorial questions, casino review feedback, corrections to published content, and general information requests, email [email protected]. Include a brief subject line and any relevant page URL to help us route your message to the right team member.

Privacy queries

For questions about how we handle your personal information, requests to access or correct data we hold about you, or complaints about our handling of your personal information, email [email protected]. Full detail on your rights under the Australian Privacy Act 1988 and the Australian Privacy Principles is available on our Privacy Policy page.

Complaints

For complaints about content published on this website, editorial standards, or the conduct of the editorial team, email [email protected]. We take complaints seriously and aim to acknowledge receipt within one business day and provide a substantive response within ten business days.

Postal correspondence

Postal address for PayID Pokies AU Pty Ltd: Level 6, 400 Collins Street, Melbourne VIC 3000, Australia. Postal correspondence is checked twice weekly. Time-sensitive enquiries should use one of the email channels above.

Response times and hours

Editorial and privacy enquiries are typically answered within two business days. Complaints are acknowledged within one business day. Our editorial team operates Australian Eastern Standard or Daylight Time business hours. Enquiries received outside those hours are logged and answered on the next business day.

Business details

This website is operated by PayID Pokies AU Pty Ltd, ACN 672 148 305, ABN 48 672 148 305, registered at Level 6, 400 Collins Street, Melbourne VIC 3000, Australia. Hosting is provided by Digital Pacific Pty Ltd, Level 3, 424 St Kilda Road, Melbourne VIC 3004, Australia.